Guidance and factsheets

Employment handbook

The employment handbook is a guide for direct payment recipients, or their representatives, who employ personal assistants.

The handbook ensures you act responsibly and meet legal requirements when employing a personal assistant.

• Direct Payments employment handbook (PDF, 3.7mb)

Direct Payments factsheets

Do you need support or assistance in your daily life? Do you want flexibility, choice and control? Do you want to arrange your own support? Our Direct Payments factsheet is currently available in 6 different languages.

• Direct Payments factsheet
  

For more detailed information on direct payments and how it works you can read the following factsheets: 

• What is a direct payment? (PDF, 171k)
  
• Who do we support (PDF, 180k)
  
• Getting the financial resource to fund Personal Assistants (PDF, 85k)
  
• What are the steps to receiving direct payments? (PDF, 110k)
  
• Contract guidance booklet
  To be provided to people who choose to use all or some of their personal budget as a direct payment to purchase support services.
  
• Choosing who provides assistance (PDF, 120k)
  
• Employment law (PDF, 100k)
  
• Relationships between a disabled person and their Personal Assistant (PDF, 130k)
  
• Personal Assistant (PA) recruitment (PDF, 130k)
  
• Personal Assistants Toolkit (PDF, 623kb)
  
• Insurance (PDF, 130k)
  
• Consent and choices - eligibility for direct payments (PDF, 120k)
  
• Independent Living Trusts (PDF, 80k)
  
• Support around the financial aspects of using direct payments (PDF, 120k)
  
• Love, relationships and Personal Assistants (PDF, 230k)
  
• Self employed Personal Assistants (PDF, 100k)