Using the Kent Card - FastCash

FastCash is a facility that allows you to use the Kent Card to make a payment directly to an individual's bank account. This is useful when it is an individual providing your support and they can not accept VISA enabled cards.

FastCash provides a useful alternative when you need to make payments for support. Payments can be made via FastCash as often as is needed.
 

When should you use Fast Cash?

You should use FastCash where you wish to make a payment on your Kent Card, but the payee does not accept cards.
 

How does it work?

To use FastCash, you need to contact the Royal Bank Scotland (RBS) Customer service hotline on 0870 909 3702 to request a FastCash money transfer. You will need to answer a number of security questions, including confirming the 3 digit number shown on the signature strip on the reverse of your Kent Card.

Once the security checks have been completed you will be asked to provide the telephone operator with the bank account number and sort code of the bank account that you want the funds transferred to along with the amount of the payment.

Your card account will be debited immediately and payment will show in the payee's bank account 3 to 4 working days later.

The transaction will show on the Kent card statement with ‘Card Money Transfer’ in the description and the supplier's bank account will have ‘FastCash Ind’ in the reference.

There is a 0.5% charge for the use of FastCash which will be charged to the Cardholder account.

If you have any questions about making payments with FastCash please contact 0870 411 5537.

Please note: not all building societies will accept FastCash payment. Please contact your building society to see if they accept 6-digit sort codes and 8-digit account numbers.