Health and social care that fits around you

The future of the NHS and social care has been grabbing the headlines over the last two years and the idea of bringing the two together has become a key priority nationally.

Kent Social Services, Kent and Medway NHS and Social Care Partnership Trust and Kent Community Health NHS Trust have been working together to join up community health and social care services in the county to deliver them in a more personalised way. This group is also known as the Health and Social Care Integration Programme (HASCIP).

Why are we doing this?

Service users have told us they want us to be better at sharing information and communicating across organisations and this programme will help do just that.

It will build on existing examples of integrated working between health and social care and will help staff work side by side, to share information and skills to deliver care and support around an individual’s needs.

We want to make our services fit around the service user to give them more choice and control.

Testing out how it works in practice

We are starting this work from 1 April in Dover, Swale and Maidstone and Malling.

We will review the progress and people’s experiences to help us make any changes necessary to improve the way the service is delivered, throughout the six months.

We will also be testing out our health and social care staff being based in the same location and linked to GP Practices, and looking at a local single point of access for both health and social care.

Services involved include primary care nursing, community matrons, older people’s mental health services, intermediate care, social care enablement and social care case management (care co-ordination).

The service will be: 

  • easy to get in touch with and use
  • delivered locally around GP Practices
  • based on the principle of “one assessment”
  • focussed on preventing admission to hospital and dependency on long term care
  • based around the needs and choices of the individual
  • efficient, effective and good value for money.

What happens after the first six months?

We will evaluate how the new way of working is performing in Dover, Swale and Maidstone and Malling. During the first six months we will be gathering lots of feedback from all involved, including service users, their families, and staff. This will help us understand what went well and what did not go so well.

A report will be written taking into consideration all the information gathered and will recommend how we take things forward. If proposals include further changes, we will make sure that we inform and engage everyone involved.  

If you want to know more about the programme or have any questions that you want answered please don’t hesitate to get in touch by emailing: involveme@kentcht.nhs.uk

or sending a letter to:

Engagement Team
Kent Community Health NHS Trust
Trinity House
Eureka Business Park
Ashford
Kent
ME20 7NJ

Contact us

Kent County Council
County Hall
Maidstone
Kent ME14 1XQ

county.hall @kent.gov.uk

24 hour helpline: 08458 247 247

Textphone:
08458 247 905

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