Carers survey results from 2008

Alongside the Department of Health, we commissioned the Personal Social Services Research Unit (PSSRU) to design a questionnaire to be used in a survey of carers’ experiences and outcomes, which was carried out in August 2008.

KCC’s aims were that the survey would:

1. Establish a baseline measure of carers’ experiences and satisfaction
2. Feed into the broader objective of improving services for carers

The survey consisted of questions on both service quality and carers’ quality of life and was sent to 4716 adult carers in Kent.  

The survey was sent to carers in a wide range of circumstances and situations and in addition to identifying and sampling carers from Kent Adult Social Services records,19 local voluntary organisations that supported carers were recruited. 

These voluntary organisations forwarded the survey to carers on the council’s behalf. 

With 1750 questionnaires returned, the overall response rate was 37 per cent. The outcomes of the survey are available below:

• Carers’ Experiences and Outcomes: The 2008 Kent Carers Survey results (PDF, 610kb)