Assess your care and support needs online

Get some advice and guidance on what services are available to you based on your particular circumstances, by assessing your needs online.

  • Are you or someone you know finding it difficult to manage every day activities?
  • Do you or someone you know care for someone?
  • Would you like to find out what support KCC can offer you?

You can use the internet to find out if Kent County Council can provide you with help or support in your daily activities or provide support for you as a carer. This is called self-assessment. Self-assessment gives people the choice to assess their own needs or carry out an assessment on behalf of someone else.

Who can use this service and further information?

You can find out more about assessing your care and support needs, who is eligible for support and what services may be offered. We recommend that you visit this section before you start your self-assessment.

A self-assessment can be completed by anyone aged 18 or over, who lives within Kent County Council's boundary and who is having difficulty carrying out everyday activities.

Carers, friends or family can complete the self-assessment on behalf of someone else. This person must be aged 18 or over and live within Kent County Council's boundary. In this case, we will always contact the person concerned to check that they are in agreement.

If you need help urgently or would rather speak to someone about your requirements you should contact us on 08458 247 100 and ask for the Kent Contact and Assessment Service.

 

Giving you the choice and providing a faster response

After you complete a self-assessment you will receive an instant response informing if you, or the person you are completing the assessment for, are eligible for services. We might recommend a further assessment for people who have more complex needs than we cover in the self-assessment. This will involve meeting the person who is being assessed to give them the opportunity to discuss their needs and wishes. We always encourage relatives or carers to be involved in this discussion. A further assessment does not involve a medical examination and we only speak to a person's doctor if they have given us permission.

If we agree that you qualify for support, you will be able to choose from a range of equipment or services matching your assessed need. If you would prefer, we can arrange for you to have the cash equivalent for some of these services so that you can arrange them yourself. This is called a Direct Payment.

Types of Self-assessment available

There are two types of self-assessment available. A general needs assessment and an assessment for carers. Please read the descriptions below before you decide which assessment is suitable.

General Needs Assessment

This assessment is for adults who are finding it difficult to manage everyday activities. For example you or someone you know may be having difficulty managing steps or stairs, getting in and out of bed or some aspects of personal care. You will be asked questions to help us understand your needs and what, if any, equipment or services we can provide to help you.

I would like to complete a general needs assessment

Carer's Assessment

Carers look after family, partners and friends in need of help because they are ill, frail or have a disability. This assessment is for Carers and enables a person to assess their needs as a carer. You will be asked questions about the person you care for, and the type of care you provide. This will help us understand your needs and whether we can provide you with help and support in your capacity as a carer.

I would like to complete a carer's assessment

Contact us

Kent Adult Social Services
Brenchley House
County Hall
Maidstone
Kent ME14 1RF

Telephone 08458 247 100

Textphone:
08458 247 905

Envelope social.services @kent.gov.uk

Getting in touch