Assess your care and support needs online

Iimage: someone using self assessmentf you need help or support in your daily activities or care for somebody who does, you can assess your own support needs online to find out what help you are entitled to receive. 
 
More detailed information about the self assessment process is available.


Who can use this service?

A self assessment can be completed by anyone aged 18 or over, who lives within Kent County Council's boundary and who is having difficulty carrying out everyday activities.

Carers, friends or family can complete the self assessment on behalf of someone else. This person must be aged 18 or over and live within Kent County Council's boundary. In this case, we will always contact the person concerned to check that they are in agreement.

Full details about our eligibility criteria and what services may be offered is available.

If you need help urgently or would rather speak to someone about your requirements you should contact us on 08458 247 100 and ask for the Kent Contact and Assessment Service.

 

After you have completed your assessment

After you complete a self-assessment you will receive an instant response informing you if you, or the person you are completing the assessment for, are eligible for services.

We might recommend a further assessment for people who have more complex needs than we cover in the self-assessment. This will involve meeting the person who is being assessed to give them the opportunity to discuss their needs and wishes.

We always encourage relatives or carers to be involved in this discussion. A further assessment does not involve a medical examination and we only speak to a person's doctor if they have given us permission.

If we agree that you qualify for support, you will be able to choose from a range of equipment or services matching your assessed need. If you would prefer, we can arrange for you to have the cash equivalent for some of these services so that you can arrange them yourself. This is called a direct payment.

 

Start your assessment

There are two types of self-assessment available: a general needs assessment and an assessment for carers. Please read the descriptions below before you decide which assessment is suitable.

  • I would like to complete a general needs assessment
    This assessment is for adults who are finding it difficult to manage everyday activities so that you can to help us understand your needs and what, if any, equipment or services we can provide to help you.

  • I would like to complete a carers assessment
    You will be asked questions about the person you care for, and the type of care you provide to help us understand your needs and whether we can provide you with help and support in your capacity as a carer.

Contact us

Kent County Council
County Hall
Maidstone
Kent ME14 1XQ

Telephone 08458 247 100

text phone Text relay:
18001 08458 247 247

 Envelope county.hall@kent.gov.uk

Getting in touch