Contact the Deprivation of Liberty Safeguards (DOLS) office

The Deprivation of Liberty Safeguards (DOLS) office operates as a partnership arrangement for Kent County Council and Medway Council.

The DOLS office is responsible for receiving applications for assessments and authorisations.

Contact us

We offer DOLS-related guidance and information from the managing authorities - care homes and hospitals. We do not offer a service for members of the public.

Open 9am until 5pm, Monday to Friday (excluding bank holidays)

Telephone: 01622 696275

Fax: 01622 694072

Email: dols.office@nhs.net

Deprivation of Liberty Safeguards office
3rd floor Brenchley House,
123 - 135 Week Street,
Maidstone,
Kent
ME14 1RF

What to do when a deprivation of liberty occurs

If a managing authority believes that a deprivation of liberty is occurring, in the person’s best interests, they must issue an Urgent Authorisation (Form 1) (PDF, 144k) alongside with submitting a Request for a Standard Authorisation (Form 4) (PDF, 202k), to the DOLS Office immediately.

For deprivation that is not currently occurring, but is expected to be necessary within the next 28 days, please send only a Form 4 as soon as possible.

Preferred methods for sending applications are by:

  • fax – please use forms ‘without background colour’ (black and white);
  • our secure email address – it is the responsibility of the Managing Authority to make sure that electronic communication is sent from a secure network or; 
  • Special delivery post with Royal Mail, courier or hand delivery.

You must ensure safe arrival of the forms at the DOLS office on the same working day as you complete the forms or by the morning of the next working day.

Please always phone to inform us before sending in any paperwork.

Remember to direct DOLS enquiries and applications to the relevant DOLS office where the person usually lives, by referring to this national list of DOLS offices (PDF, 225k)

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Contact us

Kent County Council
County Hall
Maidstone
Kent ME14 1XQ

Telephone 0300 333 5433

text phone Text relay:
18001 0300 333 5433

 Envelope social.services
@kent.gov.uk

Getting in touch