Telehealth

Telehealth is a system that is installed in a patient’s home to enable them or their carer to take a set of health measurements on a daily basis.

This technology allows us to remotely monitor people with long term conditions, facilitating early clinical intervention. This improves the overall management of these conditions and helps reduce the need for frequent visits to the doctors surgery and unneccessary and costly hospital admissions.

The equipment given to the patient is dependant upon the Long Term Conditions (LTCs) that the patient has and which health measurements are required:image: Telehealth base unit

 

  • Blood pressure
  • Blood oxygen
  • Pulse
  • Blood sugar
  • Weight
  • Temperature
  • Peak flow

 

How it works

Telehealth can give an accurate and regular picture of a patient‘s health and enables clinicians to identify trends, take more timely action to address issues and prevent exacerbations.

The Telehealth equipment is simple to use and comes complete with all the appropriate devices used to monitor your health measurements.

An installation engineer will install the monitor in your home and will train the patient in how to use the equipment. The monitor is connected to an ordinary telephone line and is programmed with a free phone number, so there is no cost to the patient. The data is sent through the telephone line to to a secure computer within minutes. 

 

View a written transcript of 'Telehealth as a tool'

 

A trained clinician (with appropriate access permissions) can then view the data and monitor the patient's progress remotely. This enables the clinician to build up a pattern of readings for each individual patient and identify changes in the patient's condition(s).

If any readings have fallen outside of acceptable limits for the individual patient, the clinician can then take an appropriate course of action. This may include:


  • ringing the patient directly to request more information or additional readings
  • speaking with others involved in the care of the patient or
  • arranging a home visit.

 

Who can use it

Recruitment to Telehealth via the Whole Systems Demonstrator trial is now closed. Telehealth will be a mainstream service across Kent.

Eligibility for the mainstream Telehealth service is yet to be determined.

As part of the Whole System Demonstrator trial, Telehealth has been distributed to people who have been diagnosed with:

  • Chronic Obstructive Pulmonary Disease (lung disease)
  • Type 2 Diabetes
  • Heart failure and
  • Hyper Tension.

 

Find out what patient's think about Telehealth in our Telehealth case studies.

 

Reports and findings

You can view the evaulation reports for the Kent Telehealth pilot:

 

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Contact us

Kent County Council
County Hall
Maidstone
Kent ME14 1XQ

Telephone 0300 333 5433

text phone Text relay:
18001 0300 333 5433

 Envelope social.services
@kent.gov.uk

Getting in touch