Services we provide

Make a new referral to social services

image: a woman making a referral to social services by phone


If you are finding everyday activities difficult to manage you, or someone on your behalf,
can contact us to discuss your situation.

Sometimes people contact Social Services for assistance if:

  • adults need protection because they are frightened or worried by something
  • older people need help because they are having difficulty looking after themselves and their home
  • people with a disability need advice or support
  • people are unable to look after themselves properly
  • carers need assistance with caring for a vulnerable adult
  • children are seriously ill or disabled
  • children need protection
  • families are under stress.

 

Contact us

If you are currently involved with Social Services, you can contact the person you are involved with directly.If you want to make a new contact or new referral, you will need to contact the one of the teams below.

Children's service 

Adult protection service

Learning disability, Sensory, Older persons, Physical disability, Adult social services 

Contact the Locality Referral Management Services (LRMS) team for the area the person you are contacting us about. (If you are not sure which area you live in, it is normally the same area you pay council tax for.)

 

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Contact us

Kent County Council
County Hall
Maidstone
Kent ME14 1XQ

Telephone 0300 333 5433

text phone Text relay:
18001 0300 333 5433

 Envelope social.services
@kent.gov.uk

Getting in touch