Getting in touch with Adult Social Services

There are several ways for you to contact us.

Telephone

For non-urgent calls please contact us Monday to Friday between 8:30am and 5:00pm

• Call our contact centre
  The contact centre is based in Maidstone and is open for business 24 hours a day, 7 days a week.
  Telephone 0300 333 5433
  
• Text relay
  A text relay service is available for Deaf, hard of hearing and speech impaired customers and is available 24 hours a day, 7 days a week.
  Text Relay: 18001 0300 333 5433

• Out of hours service
  

  Not every crisis occurs during office hours. Kent and Medway Social Services provide for these times with our out of hours service that can offer advice, support and help to ensure that vulnerable people are not left at risk.

Email

You can email us with queries or questions about any of our services or information.

social.services@kent.gov.uk

Visit a gateway

Gateway is the new way for you to find public and voluntary services with the added convenience of being in a town centre or high-street location.

Comfortable, modern places make it easier to reach over 40 specialist, voluntary and charitable agencies.