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Kent 4 star Council

Community alarm scheme

Community alarms provide a round-the-clock monitoring service for vulnerable people who feel at risk in their own homes. It helps older people, or those with disabilities, who need assistance because of a fall, or problems with an unwelcome visitor, or some other emergency event.

The alarm unit is activated when the user presses a button on a phone, or on a pendant around the neck, or on a wristband. It has sufficient range to work whether the user is in any part of their house or even out in their garden. The alarm sends a signal to a specialist centre where equipment automatically identifies the location of the call. Trained operators are usually able to talk to the user, even if the phone handset is not within reach, and can check if the alarm has been triggered accidentally or whether emergency services need to be alerted.

The local authority in your district of Kent can usually supply you with details of suitable services in your area. Charges apply but these are very reasonable, especially in view of the peace of mind they give to users and their families.

Trials

Kent County Council has been carrying out pilot schemes in Swale, Maidstone, and Tonbridge and Malling as part of an active living technology initiative, aimed at helping older and disabled people to stay in their own homes for as long as possible. If the trials go well, this system will be rolled out across the county.

Copyright Kent County Council 2008