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Kent 4 star Council

Horizons Consultation - Questions and answers

Here are some questions we thought you might ask, and the Social Services answers about the suggested changes to Horizons Day Services. We know there will have been other questions asked during the eight-week consultation during May to July, and you can now view the report and results of this feedback.


Lots of people have been going to Horizons for a long time, why does Horizons have to change?

  • Horizons has always been about the people who attend and the staff who support them rather than just a building. The location of the Horizons building and the condition is no longer suitable. It is planned that Horizons service will continue in the future but will be delivered by the same staff working in a different way and from different local venues. This is so it can best meet the changing needs of those being supported now and in the future.

Where will the new service be?

  • We have looked at where people who attend live, and using this information we be looking at possible venues in Edenbridge and Sevenoaks that are central and accessible to other mainstream services in the community.
  • Kent County Council have set procedures on relocation of services, one of which is to make sure people's views are heard, therefore no decisions can be made without full consultation.

How will future services be better?

  • Our aim is to provide local services that are flexible and more person centred. We will be working closely with other community groups to be able to support people with learning disabilities to have the opportunity to lead more active and fulfilled lives along with other members of their local community.
  • Plans for the type of activities and support available will be based around the assessed needs and aspirations of the individual.

How will the new service promote safety?

  • We have previously been accessing a variety of community facilities and groups and have worked sucessfully in partnership with you and these groups to raise awareness of safety issues and encourage good practice. This work will continue.

How will transport needs be met?

  • As happens now, your care manager will discuss any transport needs on a individual basis.
  • We want to encourage as many as possible who we support to be independent. We will be offering travel skills training opportunities and also looking to deliver services where possible from venues that are easily accessible via public transport.

Who will get places at the new service?

  • It is planned that all those who currently attend Horizons and live locally will continue to be supported to access the day services if that is what they choose to do.
  • Those who live a long way from the existing services will continue to receive a service but will be offered one closet to them.
  • This will be discussed with you and your carer by your care manager.

What will happen to services and activities whilst we modernise?

  • We will ensure support is provided throughout for you to continue to participate in a range of day activities. Any planned changes as part of the modernisation will have been agreed with you and will reflect more closely what has been asked for. It is hoped that the modernised services will increase the opportunities available to choose from.

What happens to the money that is presently tied up in the Horizons service?

  • It has been agreed that these monies will be re-invested into the development of a range of services to support people with learning difficulties to lead more independent and fulfilled lives.
  • This could include Direct Payments - for those people with learning disabilities and their carers who may prefer to have responsibility for choosing what support they need, when and where they get it.

Copyright Kent County Council 2008