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Experiences of Advocates with the FGC Service

Vic James acts as an Advocate for the FGC Service:

"I was in the right place at the right time. It wasn't planned or expected. I was working with a family involved with social services as a youth worker. A newly arrived team called the Family Group Conference Service were to hold a Family Group Conference to give a family the opportunity to produce their own plan for care of their eldest child, Albie aged 11. After a period of time in prison, his stepdad was having difficulties living in the family home. Albie was also having difficulties in his relationship with his mother, grandparents, sisters and peers. Exclusion from school was becoming a regular feature. Needless to say this was one very unhappy lad, who exhibited anger and frustration from the moment he woke, to the end of the day. He lived 'close to tears'. It was important that Albie be able to get his feelings and views across at the FGC and so Albie was offered the opportunity to have an Advocate. The FGC Co Coordinator approached me because she knew I had established a connection with Albie. Having introduced the idea to Albie, he began to to expand his perception of his family and 'the problems', but most importantly he expressed his feelings. With his permission I attended his FGC and conveyed all he had said. The most defining moment was when his family heard how he felt when his parents shouted at each other and his sisters. This appeared to have a profound effect on all the adults present and immediate and wider family members contributed to keeping Albie within his family, thus averting Care Proceedings in Court. The most important aspect for Albie was being heard.. for the family, their autonomy - for me, pure satisfaction.

Having seen the impact and need of advocacy and following my introduction to advocating, I sought the opportunity to enrol in Advocacy training offered by the FGC Service and them became a voluntary advocate.

Since then I have numerous opportunities to advocate for other children, but also for adults who find it difficult to speak for themselves - for whatever reason. People of all ages are not always able or ready to communicate what they really feel or want. They are not always able to say what has been difficult for them - and yet it is imperative that their voices are heard, because when it is, it liberates the person and hopefully their circumstances too."


Vanessa Proctor also does advocacy work for the FGC Service:

"I work as an Administration officer for the FGC Service and I was encouraged to go to advocacy training in 2003. I found that this was such a useful tool that I wanted to use it to help others. I have since then been an advocate for many people - children, young people and adults.
The younger children have sometimes been interviewed talking to me about what they think and feel about their situation and we have used that as a powerful media for the family to see how they really feel, without the child actually being in the room. On some occasions I have been in the room after the children have left the room because the child wanted me to stay. Then the family have used me as a channel for their questions. This is easier sometimes for the children, and often they feel able to come back into the room again, when they feel that their views have been heard and accepted.

For adults there is a different need. They are usually able to express what they feel they want to say, but are often unable to get the words out - my role becomes one of enabling them to get their voice heard correctly and to ensure they hear what is being said to them.

One example of a case I was involved in was of 2 children on the Child Protection Register. Their mum felt very vulnerable and requested an advocate to assist her with preparing for and being at the FGC. During the time leading up to the FGC I spent time with the mum and met the rest of her family. Mum had received lots of paperwork and was unable to process the long drawn out reports received from professionals. At the FGC I was there as someone who she trusted to tell her what things meant, and to go out of the room with her when things became difficult. It was a very long meeting and there were many questions where lots of jargon was used, with me trying to explain things to her in a way that she could understand. Effectively this encouraged more truthful answers because she understood what was required of her. The outcome of the FGC was encouraging and in a few weeks at the Child Protection Conference, the children were de-registered, which was amazing.

Since being a volunteer advocate I have helped 25 individual children sometimes 2-3 in one family) and 6 adults. It is a satisfying role and I feel it's a privilege to be part of a family's FGC.

For me I feel really honoured and privileged to help the families and enable them to have a voice at their FGC. This empowers them, sometimes for the first time, to feel in control of their lives and know that they have someone to help who is there just for them!"

Copyright Kent County Council 2009