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Supporting People aims to help a wide range of adults who
may be vulnerable.
We help people who:
- have a learning or physical and/or a sensory disability
- are homeless or at risk of losing your home
- are a young person leaving care
- are a teenage parent
- are an older person
- are a woman or man fleeing domestic abuse
- have mental health problems
- have drug or alcohol problems
- have recently come out of prison or are due to be released
- are a traveller
- are living with HIV/AIDS
- are a refugee with leave to stay in the country.
To refer someone for support please fill in a
referral form and email it to
supporting
people.
In Kent we provide assistance in three main
ways:
Accommodation-based services
These deliver supported housing which provides a stable
environment and extra help for vulnerable people. Residents and
support staff are often based within the same building. Support is
linked to the building where the service is delivered: this means
the service user has to live at a certain address to receive the
support. Councils, Housing Associations, or voluntary organisations
can provide accommodation-based services.
Floating Support
This is a free service that provides housing-related support to
vulnerable people for short periods of time from a few weeks up to
two years, hence the term "floating". Floating Support can help
people wherever they live, whether they are tenants, living in
temporary housing or homeowners. The aim is to help people who are
in difficulties to remain independent and sort out the difficulties
they are having. Floating support is available for single people,
couples or those who are part of a family group. For more
information about Floating Support read our leaflet.
Home Improvement Agencies
These are 'not for profit' organisations. Home Improvement
Agencies' main function is to assist vulnerable homeowners or
private sector tenants, who are older, disabled or on a low income
to remain in their own home by carrying out necessary repairs,
maintenance work or adapting their property.
Eligibility Criteria
The programme is designed to deliver support to vulnerable
service users in order to maintain their housing situation. It aims
to enable these vulnerable people to live more independently within
their own community. The programme offers housing related support
and help, to prevent those problems that can often lead to a person
being hospitalised, homeless, or placed into institutional care. We
can also help with the transition in to independent living for
anyone leaving an institutional environment.
To make sure that the programme delivers housing related support
we have defined it as:
"Lower to medium levels of practical support that do not
amount to personal or domiciliary care, which enables vulnerable
people to develop or maintain their capacity to live independently,
regardless of tenure or whether in permanent/temporary
accommodation or of no fixed abode."
Housing related support can offer help with many housing related
matters these include:
- Life and social skills
- Managing debts, budgeting and applying for benefits
- Setting up home and resettlement support
- Understanding tenancy agreements
- Staying safe at home
- Getting on with neighbours
- Taking up day time activities, training, education and
employment within the community
- Dealing with other agencies such as health and advice
services.
Supporting People cannot provide support with:
- Personal care, like washing and dressing
- Healthcare and medication
- Specialist Counselling or treatment
- Childcare
- Supporting people to go on holiday
- Property maintenance or removals.
For more information on our
eligibility policy please read our
booklet.
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