Your County - Putting Kent First

Kent 4 star Council

Explanation of Terms

Approved Provider
Many services that provide care in your own home are Kent County Council (KCC) Approved Providers.
An Approved Provider is regarded by Kent Adult Services to have a combination of service standards and price that represent the best value. Read more about Approved Providers.

Care Home
A home that offers 24 hour care including personal care.

Care Home with Nursing
As above, but includes some care that must be delivered or supervised by a qualified nurse. The nursing care element is assessed and paid for by the Health Authority.

Care In Your Own Home
Personal care and/or support given by a care worker in your home.

Care Manager
The person who assesses needs, arranges care and reviews care services for people.

Commission for Social Care Inspection (CSCI)
The organisation which is established by statute and who regulates registered providers of care services that involve personal care.

Contracted Care Service
The majority of care services in Kent have a contract with Kent Adult Services. These appear on this website with a statement indicating that they have a contract with KCC to enable them to accept service users who are supported by KCC.
Services that do not have a contract with Kent Adult Services will not have the statement showing on their page. Find out how to become a Contracted Care Services.

Direct Payment
The money that Service Users and Carers who are eligible get from KCC to arrange services for themselves to meet their social care needs instead of us arranging services for them.

Eligibility Criteria
The eligibility criteria are the rules that Kent Adult Services uses to make decisions about who qualifies for help.

Preferred Provider
Many homes for older people with a contract with Kent Adult Services are KCC Preferred Providers. A Preferred Provider is regarded by Kent Adult Services to have a combination of service standards and price that represent the best value. Find out how to become a Preferred Provider.

Third Party Top-Up
An amount of money usually paid by a friend or family member to make up the difference between what KCC pay and the contract price the home requires. This only applies when people are placed in care homes or care homes with nursing, for older people.

Voluntary Organisations
A not for profit organisation, often a charity, that provides a service for the benefit of the people of Kent. Voluntary organisations receive some funding from KCC.

Copyright Kent County Council 2008