Contacts
Direct Payments
For more information on how to receive direct payments or for
any other direct payment related enquiry contact the helpline on
0845 365 0210 or
contact us online.
If you need to contact Kent Adult Social Services about an urgent
matter please contact our
County Duty Service.
The Kent Card
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Kent Card is a secure and convenient way of receiving your
direct payments for community support and assistance. It is an easy
way to pay for your support as the Kent Card is a Chip and PIN VISA
card which does not need a bank account.
KCC will load your direct payments money onto the card instead
of paying it into a bank account. You can then pay for services
face to face using your PIN number, over the internet, or on the
telephone.
You will get a monthly statement showing all payments made using
the card, which you can also access securely oline.
If you're interested in receiving your direct payments through
the Kent Card contact your care manager who will arrange to visit
you and will advise you if the companies you want to use are able
to accept the Kent Card. If the company you want to use does not
accept the Kent Card, we will try to encourage them to sign up to
accept VISA payments in the future. Your care manager will also be
able to help you complete the application form.
Find out more
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