Contacts

Direct Payments

For more information on how to receive direct payments or for any other direct payment related enquiry contact the helpline on 0845 365 0210 or contact us online.

If you need to contact Kent Adult Social Services about an urgent matter please contact our County Duty Service.

Jargon buster

Simply click on a term from the list below for an easy read explanation.

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Active Lives
Active Lives for Adults (ALfA)
Advocacy
Assessment
Brockerage and co-ordination
Care Manager, Social Worker or Care Co-ordinator
Carer/ care giver
Client Money Service (CMS)
Comprehensive assessment
Contact assessment
Day care
Direct Payment Support Worker (DPSW)
Disabled/ disability
Disabled person
Enablement/re-ablement
Enduring Power of Attorney
Gateway
Good Day Programme
Impairment
Independent living
Individual budget
Overview assessment
Personal assistance
Personal Assistant (PA)
Personal budget
Power of Attorney
Respite care
Self Directed Support (SDS)
Single Assessment Process (SAP)
Social services assessment
Specialist assessment
Trust fund