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What is BillPay?
BillPay is an electronic method of paying your KentCare account
bill online if you hold a debit card.
Who can use BillPay?
Anyone receiving a KentCare account can use BillPay to pay their
bill.
Will my details be safe?
Yes, we have
strict data protection policies, and Girobank have built in the
highest standard of security which stores and transmits data in a
secure and confidential manner. Your card details are not retained
on any of our systems once the transaction is completed.
How do I know what my client reference number
is?
Your client reference number is shown on the top
of the KentCare account bill and on the tear off slip.
What should I do if I have lost my client
reference number?
If you cannot find or are unsure of your client reference
number, contact your
local office where the staff will be happy to assist you, or
contact:
KentCare Accounts
Mrs K Rainbird
Tel: +44 (0)1622 694515
How do I know what area account I should pay my bill
to?
Your area account will show as ESK or WSK and is shown on the tear
off payment slip on the account.
What happens if I forget my BillPay
password?
If you have forgotten your password to log
in with, select the 'forgotten your password?' button on the first
Girobank Billpay page. You will then be required to enter your
email address, and your password will then be emailed to you.
Can I use a credit card to pay my Bill using
BillPay?
No. You can only use a debit card to pay your bill using
BillPay. |