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Care Ambassador profile: Debbie

Current job title
Registered Manager - managing a registered care cetre for older people - part of Kent Ocunty Councils Older Peoples Direct Services Unit.

How did you come to be working in Social Care?
Originally I applied for a job as a Domestic assistant in a care home as the hours suited my family commitments. However I was taken on as a Care Assistant.

What is your working pattern?
I work full time. Start and finish time is flexible depending on what is in the diary for the day

How long have you been working in this role?
My current job I have held for six months

Could you briefly describe a "typical" day?
There is no such thing as a typical day in my job as we are always prioritising. I start my day by reading the communication book and diary and answering the phone while the duty officer administers medication. I also have a short meeting with the Duty Officer to check I am up to speed with any issues. I deal with emails, talk to Care Managers and Service Managers; oversee audits that have been completed such as Medication, Fire, Health and Safety. I may spend some time in supervision with a group of staff, manage staff meetings, deliver training including care planning and dementia awareness and deal with other work that comes from my line manager. There is not a typical day which is why I like the role.

What is the best thing about your job?
Working with people whether it is staff, service users or their families or other professionals.

My ambition for the future
To eventually move into training full time, I like to see other people learn and progress.

How would people get into this sort of work?
The majority of Registered Managers start as carer's and work their way up by becoming shift leaders or team leaders and gaining qualifications. It can be helpful to complete Health and Social Care courses at school or college although many care positions do not require a qualification to start with - being open to training once you have secured a job is essential as most care positions require you to undertake an NVQ and internal training.
To become a Registered Manager you have to meet the requirements of the Commission for Social Care Inspection - this includes holding the Regitered Managers NVQ award.

The Facts and Figures

Salary: Salary depends on the organisation that you work for. A Registered Manager in the local authority would earn between £33,500 and £39,000
Hours: Full time hours are 37 hours per week
Annual leave: 30 days per year

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