Use this form to report a problem or make an enquiry relating to Kent’s roads
We look after all roads in Kent, except for those within Medway (contact www.medway.gov.uk) and motorways and trunk roads (contact www.highways.gov.uk).
If you are reporting a potential emergency situation, please call us immediately on 08458 247 800 instead of using this form
Report a fault
To report a fault you must complete the following steps:
- Step 1: Locate the fault using the map, where you can also check if the fault has already been reported to us
- Step 2: Tell us about the fault, and any additional details to help us respond to it
- Step 3: Provide us with your contact details in case we need additional information
You must be able to indicate the exact location of the fault on an interactive map or provide the address of the nearest house or building.