Contact us

Kent County Council
Invicta House
County Hall
Maidstone
Kent ME14 1XX

TelephoneTel: 08458 247 800

Report a fault

Use this form to report a problem or make an enquiry relating to Kent’s roads

We look after all the roads in Kent apart from motorways and trunk roads. To report a problem with one of these roads visit the Highways Agency website.

If you are reporting a potential emergency situation, please call us immediately on 08458 247 800 instead of using this form

Report a fault

To report a fault you must complete the following steps:

  • Step 1: Enter your name and contact details in case we need to contact you for additional information
  • Step 2: Enter the category and type of fault plus any additional details that may help us respond to the enquiry
  • Step 3: Enter the location of the fault

You must be able to indicate the exact location of the fault on an interactive map or provide the address of the nearest house or building. If this is not possible call us on 08458 247 800.

Track an existing fault